Invest in the talents of the future. Our Customer Experience trainings and workshops train your employees in customer centricity and coaches the customer experience leaders of tomorrow. We have three types of trainings: workshops, extensive trainings and moments of inspiration.
These short-track training courses ensure that you make progress very quickly in your organization
on very specific topics.
Learn how to map your customer journey in just one day. During our interactive workshop you will discover how to build customer journey maps and how you can work with your colleagues on them. We help you on your way to becoming more customer-centric and provide you with templates which will help you to gain momentum.
MORE INFORMATION ON THE CUSTOMER JOURNEY MAPPING WORKSHOPOur Customer Experience Masterclass is a two-day workshop in which we take a deep dive in customer experience management, so that tomorrow’s customer experience leaders drive organizations forward and make customer-oriented change possible and simple.
MORE INFO ABOUT THE CUSTOMER EXPERIENCE MASTERCLASSOur online training program consists of 45-minute modules. These interactive e-learnings are tailor-made for your organization, in co-creation, so that they perfectly match your specific needs. You can compile your own program with topics of your choice, in order to make targeted and fast progress in customer focus.
MORE INFO ABOUT THE CX ONLINE ACADEMYGet your colleagues on board in your customer centric efforts by inspiring and convincing them. You create buy-in by bringing in a speaker or by organizing a Customer Experience Day. This way your colleagues get an introduction to customer centricity and they are inspired to work on it themselves.
Inspire your employees to be customer-focused with our storytellers. As specialists in customer centericity, our mission is to help people turn intentions into action. That is why we always provide convincing customized keynotes and a message that works for your organization.
MORE INFORMATION ON BOOKING SPEAKERSGet your colleagues on the Customer Centricity train in just one day with our Customer Experience Day. They will see what it is like to work in a customer-centric organization and how innovation and profitability go hand in hand. Your colleagues will be inspired and experience a sense of urgency at the end of the day to get started with customer centricity.
MORE INFO ABOUT THE CUSTOMER EXPERIENCE DAY