CX Accelerate

Accelerate your transformation

Focus on your strengths and opportunities

We use CX Accelerate to determine in great detail where the strengths and opportunities lie in your organisation.

We’ve developed a method, based on years of experience and extensive research, that enables organisations to determine the maturity of their customer centricity and produce the capacities for brand-worthy customer experiences.

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The CX Accelerate step-by-step plan

Kick-Off session

We go through the CX Accelerate process together with you and your team to make a high-level assessment.

Assessment

Stakeholders are involved in a self-assessment, and our analysts analyse our customer initiatives.

Interviews

We back up our observations and results with in-depth interviews with your most important stakeholders.

Action Planning

We go through the results and findings together, and plan the initial actions. No hefty reports, just targeted actions.

Is CX Accelerate what you need?

Interested in CX Accelerate and want more info about getting started? Click the button and fill in the contact form at the top of this page, and we will reply as soon as possible.

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Proud of the organisations where we’ve been able to really focus on the customer